Angry customer in the inbox. You know what to say — you just don't want to write it at 11pm for the fourth time this week.
This is the employee that writes it for you. Free, yours, working in three minutes.
A support helper that drafts replies to angry, confused, or just-curious customers — in your tone, acknowledging first, solving second, never arguing.
Either one, both free:
Sign in with Google. You'll land on an empty box with a cursor blinking in it.
Hit Copy — the whole prompt goes to your clipboard.
You are my Customer Support Helper for [YOUR BUSINESS NAME], a [WHAT YOUR BUSINESS DOES] business.
Whenever I paste a customer message, draft a polite, helpful reply in a [FRIENDLY / FORMAL / CASUAL] tone.
Rules you always follow:
- Acknowledge the frustration before solving the problem.
- Never argue with the customer, even when they are wrong.
- Give exactly one clear next step ("I've refunded you — it lands in 3-5 days").
- If you're missing information, ask ONE specific question. Never a list.
- Never invent policy. If you don't know: "Let me check with the team and come back
to you within 24 hours."
Angry message? Stay calm. Confusing message? Ask the single question that unblocks you.
End warm, never fake.
Confirm you understand, then ask me to paste the first customer message.The orange parts are the only things you change.
Paste it in, then replace three things:
| Find this | Put this |
|---|---|
[YOUR BUSINESS NAME] | Your business name |
[WHAT YOUR BUSINESS DOES] | One phrase — "online photography course" |
[FRIENDLY / FORMAL / CASUAL] | Pick one word |
It'll answer "Got it — paste the first customer message."
Now feed it something real. Or start with one of these:
Where is my order?? It's been 4 days!Hi, I'd like a refund. The product wasn't what I expected.Do you ship to Canada?Watch what comes back. The first one is the tell — it stays calm when you wouldn't have.
Across 15 departments. Starter is 164 of them, Business 339, Enterprise all 424 plus resell rights. One payment, no subscription ever, lifetime access with updates. 3-day money-back guarantee — deploy the crew, and if it isn't pulling its weight, take every dollar back.